Terms and Conditions
Terms and Conditions
These terms and conditions apply to all purchases made through the website of Lisa and Mark Melbourne, and can be reached via info@lisamarkmelbourne.com
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Ordering and Payment
Orders are processed after receiving full payment. The available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.
4. Processing and Delivery
-
Processing Time: 1-3 business days
-
Shipping Time: 3-7 business days (depending on location)
-
Shipping is directly handled by our supplier in China.
5. Returns and Cancellations
Please refer to our separate Return Policy for all conditions.
6. Liability
We are not responsible for any loss or damage during shipping if the tracking indicates the package has been delivered. Always carefully verify the address provided.
7. Intellectual Property
All content on the website (texts, images, logos) is the property of Lisa and Mark Melbourne and may not be used without permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@lisamarkmelbourne.com. We aim to respond within 5 business days.
9. Applicable Law
These terms and conditions are governed by Dutch law.